Terms of service

TERMS OF SERVICE

DigitalMartz

Last updated: 02/01/2026

Welcome to DigitalMartz. By accessing our website or purchasing from us, you agree to the terms outlined below. These terms are designed to be fair, transparent, and respectful to both our customers and our business.

If you do not agree with any part of these terms, please do not use our website or services.

1. About DigitalMartz

DigitalMartz is an online store offering print-on-demand products, including branded apparel and wall art, shipped to customers worldwide.

All products are made only after an order is placed, which helps reduce waste and ensures unique production for each customer.

2. International Customers

We proudly serve customers globally. By placing an order, you understand that:

  • Products may be produced and shipped from different international locations.

  • Delivery times vary based on destination, customs processing, and local courier services.

  • Import duties, taxes, or customs fees (if any) are the responsibility of the customer.

3. Eligibility & Use of Our Website

By using this site, you confirm that:

  • You are at least 18 years old or using the site under legal supervision.

  • You provide accurate and complete information during checkout.

  • You will not use our products or website for unlawful or fraudulent purposes.

4. Orders & Payments

  • All prices are displayed clearly before checkout.

  • Payments must be completed before production begins.

  • Once an order is confirmed, it is sent for production and cannot be canceled or modified.

We reserve the right to refuse or cancel any order if we suspect fraud, abuse, or payment issues.

5. Print-On-Demand & Custom Production

Because our items are custom-made, we do not accept returns or exchanges for:

  • Wrong size selection

  • Change of mind

  • Personal preference

We strongly encourage customers to carefully review product descriptions and size charts before placing an order.

6. Refunds, Replacements & Quality Issues

Your satisfaction matters to us. We will offer a refund or replacement if:

  • The product arrives damaged

  • There is a manufacturing or printing defect

  • The wrong item was delivered

To qualify:

  • Contact us within 7 days of delivery

  • Provide clear photos showing the issue

Approved claims will be handled promptly and fairly.

7. Shipping & Delivery

  • Shipping timelines are estimates and not guaranteed.

  • Delays may occur due to customs clearance, courier operations, weather, or other factors beyond our control.

  • Once an order has shipped, we are not responsible for delays caused by third-party carriers.

Tracking information will be provided when available.

8. Pricing & Availability

We strive to ensure accuracy, but errors may occur.

  • Prices and product details may change without notice.

  • If an error affects your order, we will contact you and provide a fair resolution.

9. Intellectual Property

All content on this website—including designs, logos, images, and text—is the property of DigitalMartz or its partners.

  • Unauthorized copying, resale, or commercial use is prohibited.

10. User Conduct

You agree not to:

  • Abuse or harass our staff

  • Submit false claims or chargebacks

  • Attempt to disrupt our website or services

We reserve the right to restrict access or refuse service where misuse occurs.

11. Limitation of Liability

To the maximum extent permitted by law:

  • DigitalMartz is not liable for indirect, incidental, or consequential damages.

  • Our total liability is limited to the purchase price of the product.

Nothing in these terms affects consumer rights that cannot be excluded under applicable law.

12. Governing Law & Jurisdiction

These terms are governed by the laws of Nigeria, while respecting applicable international consumer protection laws where required.

13. Changes to These Terms

We may update these Terms of Service occasionally.

  • Any changes will be posted on this page.

  • Continued use of our website indicates acceptance of the updated terms.

14. Contact Information

If you have any questions about these terms or your order, please contact us:

Email: olajidesalisu@gmail.com
Store: DigitalMartz

We value honesty, transparency, and long-term customer trust.